You can call our support team at +31 413 725 725, we are available during office hours Middel European time and Eastern Standard Time.
You can email our support team at firstname.lastname@example.org. When you are having a technical issue please mention the device brand and type in the subject. Also provide as much information as possible. Things that help are:
• Serial numbers or previous RMA numbers
• Videos (not too big file sizes)
• Event logging
Our support inbox is monitored on a regular basis all year around and you will get a response ASAP.